Bill > S3693

Introduced Session

This bill would require the Department of Human Services to utilize the services of a Transportation Planning Coordinator to manage and oversee the transportation services that are provided to the department's clients. The bill would require the Transportation Planning Coordinator to be qualified by training and experience, as necessary to perform the duties of the position. The bill would specify that the coordinator is to have at least five years of experience in the transportation industry, or in the management of transportation services, and it would grant the Commissioner of Human Services the authority to impose additional qualifications for the position. The duties of the Transportation Planning Coordinator would include: 1) managing and overseeing the transportation services provided to the department's clients, and ensuring the effective and efficient transportation of all such clients to and from their destinations; 2) managing and overseeing the transportation providers who are contracted by the department, or who are otherwise authorized to provide services to the department's clients, and ensuring that such providers are in compliance with all applicable laws, regulations, and practice and vehicle standards; 3) monitoring and reporting driver or vehicle issues, such as accidents, safety issues, or licensing concerns; 4) soliciting and contracting with new transportation providers to serve the department's clientele; 5) managing the dispatch of vehicles, and the assignment of drivers or transportation providers to particular routes or areas of the State; 6) ensuring that transportation providers adhere to pick-up and delivery schedules, and provide timely services to department clients; 7) maintaining records of all transportation services provided to department clientele; 8) providing department clientele with advance notice of, and an explanation describing, any proposed changes to the department's transportation system; 9) receiving, reviewing, investigating, and resolving complaints filed with respect to the transportation services that are provided to department clientele; 10) conducting internal reviews and investigations to identify inefficiencies or other problems occurring within the transportation system, and instituting revised procedures to address identified concerns or issues; 11) analyzing the costs of transportation services offered through the department, and recommending more cost effective methods of transportation, where appropriate; and 12) any other appropriate duties assigned by the department. Each year, the Transportation Planning Coordinator would be required to submit a written report to the commissioner describing the coordinator's activities over the prior year. Each report would: 1) identify any recent changes that have been made to the transportation system, as well as any changes that are recommended or are being considered, but which have not yet been implemented; 2) summarize the public complaints received during the reporting period, and indicate the extent to which and manner in which such complaints were resolved; 3) provide an accounting of any other concerns or problems identified by the coordinator; and 4) include any other information required by the commissioner. The bill would take effect on the first day of the sixth month following the effective date, in order to allow the department to have sufficient time to solicit applications for, and select an appropriate person to fill, the requisite position.

AI Summary

Committee Categories

Joe Cryan (D)*, 

Introduced in the Senate, Referred to Senate Health, Human Services and Senior Citizens Committee (on 05/16/2019)

Official Document