summary
Introduced
10/08/2019
10/08/2019
In Committee
10/08/2019
10/08/2019
Crossed Over
Passed
Dead
12/31/2020
12/31/2020
Introduced Session
116th Congress
Bill Summary
Establishes the Office of the Borrower Advocate to replace the Student Loan Ombudsman that is currently responsible for informally resolving complaints from student loan borrowers. The office established by the bill shall (1) assist student loan borrowers in resolving problems with the Office of Federal Student Aid; (2) compile, analyze, publish, and attempt to resolve borrowers' complaints; and (3) make recommendations with respect to federal student loan programs and the experiences of borrowers in repayment under such programs. The bill also places additional requirements on the office, such as making certain student loan oversight information available to the public.
AI Summary
This bill establishes the Office of the Borrower Advocate to replace the current Student Loan Ombudsman. The Borrower Advocate, appointed by the Secretary of Education, will assist student loan borrowers in resolving problems with the Office of Federal Student Aid, compile and analyze borrowers' complaints, and make recommendations to Congress and the Department of Education regarding federal student loan programs. The bill also requires the Chief Operating Officer to maintain a public webpage with information about the role of the Performance-Based Organization (PBO) in overseeing higher education institutions, lenders, and other entities involved in federal student loan programs.
Committee Categories
Education
Sponsors (2)
Last Action
Referred to the House Committee on Education and Labor. (on 10/08/2019)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.congress.gov/bill/116th-congress/house-bill/4627/all-info |
| BillText | https://www.congress.gov/116/bills/hr4627/BILLS-116hr4627ih.pdf |
| Bill | https://www.congress.gov/116/bills/hr4627/BILLS-116hr4627ih.pdf.pdf |
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