Bill

Bill > A229


NJ A229

NJ A229
Requires telecommunications companies to provide prorated refunds for service outages of longer than 72 hours.


summary

Introduced
01/14/2020
In Committee
11/05/2020
Crossed Over
10/29/2020
Passed
Dead
01/11/2022

Introduced Session

2020-2021 Regular Session

Bill Summary

This bill directs the Board of Public Utilities to require telecommunications companies and companies that offer Voice Over Internet Protocol and other Internet-based telephone services, on a prorated basis, to adjust a customer's bill, or provide a refund to a customer, who has experienced a service interruption for a period of more than 24 hours. The bill also directs these companies to provide the bill adjustment or refund without requiring the customer to take any action.

AI Summary

This bill directs the Board of Public Utilities to require telecommunications companies, including those providing Voice over Internet Protocol (VoIP) and internet-based telephone services, to provide prorated refunds or bill adjustments to customers who experience a service interruption of more than 72 hours. The companies are required to provide these refunds or adjustments without requiring the customer to take any action.

Committee Categories

Business and Industry, Transportation and Infrastructure

Sponsors (12)

Last Action

Received in the Senate, Referred to Senate Economic Growth Committee (on 11/05/2020)

bill text


bill summary

Loading...

bill summary

Loading...
Loading...