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Bill > A5384


NJ A5384

NJ A5384
Requires electric public utility to reimburse customers for up to $500 for spoiled food and full cost of spoiled medicine resulting from lengthy service outage following major event.


summary

Introduced
02/23/2021
In Committee
02/23/2021
Crossed Over
Passed
Dead
01/11/2022

Introduced Session

2020-2021 Regular Session

Bill Summary

This bill requires an electric public utility (utility) to reimburse a residential customer (customer) who experienced a "sustained interruption" caused by a "major event," as those terms are defined in the bill, for certain costs of spoiled food and medication, due to the lack of refrigeration during the sustained interruption, upon the customer filing a claim for the loss in a form and manner established by the Board of Public Utilities (BPU). Under the bill, a customer that experiences a sustained interruption may be reimbursed for up to $500 for the amount paid for the food that spoiled. For any reimbursement request over $250, a customer is to provide to the utility an itemized list of the spoiled food and proof of purchase, including an itemized receipt. A customer that experiences a sustained interruption may be reimbursed for the full cost of the amount paid for the medication that was compromised. For any reimbursement request over $500, a customer is to provide to the utility an itemized list of the compromised medication and proof of purchase, including an itemized receipt. No later than 90 days after the effective date of the bill, each utility in the State is required to develop and implement a system for customers of the utility to apply for a reimbursement online via the utility's Internet website. Applications for a reimbursement are to be made in a form and manner as determined by the BPU and customers are to be reimbursed no later than 30 days after a utility's receipt of a reimbursement request. The bill prohibits any costs incurred by a utility pursuant to the bill to be recoverable from ratepayers of the utility.

AI Summary

This bill requires an electric public utility to reimburse a residential customer who experienced a "sustained interruption" (defined as the cessation of electric service for more than 72 consecutive hours) caused by a "major event" (such as a storm or other condition determined by the Board of Public Utilities) for up to $500 for spoiled food and the full cost of spoiled medication. The utility must develop an online system for customers to apply for reimbursement, and the utility cannot recover the costs from ratepayers.

Committee Categories

Transportation and Infrastructure

Sponsors (4)

Last Action

Introduced, Referred to Assembly Telecommunications and Utilities Committee (on 02/23/2021)

bill text


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