Bill > HCR105

This Concurrent Resolution urges the counties in Hawaii to officially recognize 911 emergency services dispatchers as first responders within their jurisdictions. It highlights that these dispatchers are the initial point of contact for emergencies, crucial for relaying information to and from field responders like police and firefighters, and often make life-or-death decisions under immense stress. The resolution also points out that dispatchers handle traumatic calls and may experience Post-Traumatic Stress Disorder (PTSD) due to their work, and that their roles are increasingly complex with new technologies like Next Generation 911. By urging this recognition, the resolution aims to update job classifications to reflect their first responder status and ensure they are acknowledged for their vital role in public safety.