summary
Introduced
03/29/2021
03/29/2021
In Committee
03/29/2021
03/29/2021
Crossed Over
Passed
Dead
12/31/2022
12/31/2022
Introduced Session
192nd General Court
Bill Summary
Relative to automatic renewal and continuous service offers. Consumer Protection and Professional Licensure.
AI Summary
This bill aims to regulate automatic renewal and continuous service offers to consumers in Massachusetts. It requires businesses offering such services to provide easy-to-use cancellation mechanisms, including a toll-free number, email, or postal address. Additionally, consumers who sign up for these services online must be allowed to cancel exclusively online, such as through a termination email provided by the business. Any person harmed by a business's failure to comply with these requirements can bring legal action under Section 9 of Chapter 93A of the state's consumer protection laws.
Committee Categories
Labor and Employment
Sponsors (1)
Last Action
Accompanied a study order, see H4880 (on 06/30/2022)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://malegislature.gov/Bills/192/H427 |
| Bill | https://malegislature.gov/Bills/192/H427.pdf |
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