Bill > S3913

Introduced Session

This bill requires an electric, gas, and water public utility (utility) to develop and implement a plan to disseminate information concerning service outages through an autodialed telephone call (robocall), text message, and electronic mail alert service, using the customer contact information on record with the utility. The robocall, text message, and electronic mail alert service is to be maintained by the utility and is to disseminate information such as the location and estimated length of the service outage, contact information for the utility and emergency services, information on how to report any other service problem related to the service outage, and any relevant updates as the situation to address the service outage progresses. The bill allows appropriate State, county, and municipal entities to disseminate information made available by the utilities through their own robocall, text message, and electronic mail alert services.

Committee Categories

Sandra Cunningham (D)*,  Brian Stack (D)*, 

Introduced in the Senate, Referred to Senate Economic Growth Committee (on 06/10/2021)