Bill > S07859

This bill amends the Public Housing Law to require the New York City Housing Authority (NYCHA) to have a searchable database of ticket numbers for complaints filed by residents, either by phone or online. The database must provide information such as the explanation of the complaint, its current status, whether it is still open or closed, any actions taken, next steps, and other relevant details, while excluding personal information like apartment numbers or names. The bill will take effect on January 1st of the year following the date it becomes law, and NYCHA is authorized to make any necessary rule or regulation changes to implement the new database requirement by the effective date.