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Bill > A5242


NJ A5242

NJ A5242
Establishes NJT Office of Customer Advocate and Rider Advocacy Commission.


summary

Introduced
02/27/2023
In Committee
02/27/2023
Crossed Over
Passed
Dead
01/08/2024

Introduced Session

2022-2023 Regular Session

Bill Summary

Establishes NJT Office of Customer Advocate and Rider Advocacy Commission.

AI Summary

This bill establishes the New Jersey Transit (NJT) Office of Customer Advocate and the Rider Advocacy Commission. The Commission, consisting of three members appointed by the Governor, Senate President, and Assembly Speaker, will oversee the Office of Customer Advocate, which will be led by a Rider Advocate. The Office of Customer Advocate will analyze the impact of NJT's actions on customers, provide customer feedback to NJT's board and government, and represent customer interests. The Office will have access to NJT information and can conduct investigations, studies, and provide reports. The Commission and Office will be independent of NJT and funded separately by the State.

Committee Categories

Transportation and Infrastructure

Sponsors (2)

Last Action

Introduced, Referred to Assembly Transportation and Independent Authorities Committee (on 02/27/2023)

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