Bill

Bill > S4195


NJ S4195

Requires motor vehicle rental companies provide 24-hour drop off or return service.


summary

Introduced
12/04/2023
In Committee
12/04/2023
Crossed Over
Passed
Dead
01/08/2024

Introduced Session

2022-2023 Regular Session

Bill Summary

This bill requires motor vehicle rental companies to permit a customer to return a motor vehicle 24 hours per day. Currently, after-hours vehicle returns are not available at all car rental locations or by all rental companies. Unforeseen circumstances, such as traffic or air travel delays, may create conditions that make it problematic for a rented vehicle to be returned within standard business hours. This creates an inconvenience to the customer and, in some cases, an added expense. This bill requires rental companies to develop a method for customers to return vehicles after-hours. A violation of the bill's provisions results in a civil penalty of $2,500 for a first offense and up to $5,000 for any subsequent offense, which may be collected and enforced by the Director of the Division of Consumer Affairs.

AI Summary

This bill requires motor vehicle rental companies to permit customers to return a rented vehicle 24 hours per day. Currently, after-hours vehicle returns are not always available, which can be inconvenient for customers, especially in cases of unexpected delays. The bill imposes civil penalties of up to $2,500 for a first offense and up to $5,000 for subsequent offenses for violations, which can be collected and enforced by the Director of the Division of Consumer Affairs. The Director is also authorized to adopt rules and regulations to implement the provisions of the bill.

Committee Categories

Business and Industry

Sponsors (2)

Last Action

Introduced in the Senate, Referred to Senate Commerce Committee (on 12/04/2023)

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