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Bill > S1196
NJ S1196
NJ S1196Requires telecommunications companies to provide prorated refunds for service outages of longer than 24 hours.
summary
Introduced
01/09/2024
01/09/2024
In Committee
01/09/2024
01/09/2024
Crossed Over
Passed
Dead
01/12/2026
01/12/2026
Introduced Session
2024-2025 Regular Session
Bill Summary
This bill directs the Board of Public Utilities (board) to require telecommunications companies and companies that offer Voice over Internet Protocol and other Internet-based telephone services, on a prorated basis, to adjust a customer's bill, or provide a refund to a customer, who has experienced a service interruption for a period of more than 24 hours. The bill also directs the board to require these companies to provide the bill adjustment or refund without requiring the customer to take any action.
AI Summary
This bill directs the Board of Public Utilities (BPU) to require telecommunications companies, including those providing Voice over Internet Protocol (VoIP) and other internet-based telephone services, to provide prorated bill adjustments or refunds to customers who experience service interruptions lasting more than 24 hours, without requiring the customer to take any action. The bill also gives the BPU the authority to require these companies to provide the bill adjustment or refund without the customer having to request it.
Committee Categories
Business and Industry
Sponsors (2)
Last Action
Introduced in the Senate, Referred to Senate Economic Growth Committee (on 01/09/2024)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.njleg.state.nj.us/bill-search/2024/S1196 |
| BillText | https://pub.njleg.gov/Bills/2024/S1500/1196_I1.HTM |
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