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Bill > S1761


NJ S1761

NJ S1761
Requires issuance of report on certain information and data on processing of applications for professional and occupational licenses and mandates review of training and call intake in Division of Consumer Affairs.


summary

Introduced
01/09/2024
In Committee
01/09/2024
Crossed Over
Passed
Dead
01/12/2026

Introduced Session

2024-2025 Regular Session

Bill Summary

This bill requires the Division of Consumer Affairs in the Department of Law and Public Safety to review and collect certain information and data on the professions and occupations regulated by the division, or a board, committee or other entity within the division, and compile a report on the findings to be released to the Governor and State Legislature. The information and data to be reviewed and collected include the number of outstanding applications each profession and occupation has for initial licensure, the number of incomplete applications received, and funding expended to retain employees. The report is to be issued six months after the bill is enacted. Additionally, the Attorney General, or a designee, is to 1) develop and administer training specific to a profession and occupation to new employees hired to process initial applications for licensure in the profession or occupation; and 2) review the feasibility of outsourcing phone call intake and response to businesses or associations that assist individuals seeking a license in a specific profession or occupation.

AI Summary

This bill mandates that the Division of Consumer Affairs, which oversees various professions and occupations, must collect and report specific data on how applications for professional and occupational licenses are processed, including the number of pending and incomplete applications, the time it takes to approve them, and the funding spent on employees and information technology (IT) improvements. This report, which must be submitted to the Governor and State Legislature six months after the bill becomes law, will also detail common reasons for application delays and the volume of calls received from applicants. Furthermore, the Attorney General, or a designated representative, will be responsible for creating specialized training for new employees who process license applications and for evaluating whether it's practical to outsource the handling of phone calls from individuals seeking licenses to external businesses or associations.

Committee Categories

Business and Industry

Sponsors (1)

Last Action

Introduced in the Senate, Referred to Senate Commerce Committee (on 01/09/2024)

bill text


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