Bill
Bill > A4171
NJ A4171
Requires business using text-based chat to offer transcription of chat to consumer.
summary
Introduced
04/11/2024
04/11/2024
In Committee
04/11/2024
04/11/2024
Crossed Over
Passed
Dead
Introduced Session
2024-2025 Regular Session
Bill Summary
This bill requires a business entity that uses text-based chat to communicate with consumers to offer an option to obtain a transcription of the chat at the conclusion of the interaction. Under the bill, the business entity is required to provide clear and conspicuous notice informing consumers of the option to obtain a transcript of the chat. A violation of the bill's provisions is an unlawful practice under the consumer fraud act, punishable by a monetary penalty of not more than $10,000 for a first offense and not more than $20,000 for any subsequent offense. In addition, violations may result in cease and desist orders issued by the Attorney General, the assessment of punitive damages, and the awarding of treble damages and costs to the injured party.
AI Summary
This bill requires businesses that use text-based chat to communicate with consumers to offer an option for the consumer to obtain a transcript of the chat at the conclusion of the interaction. The business must provide clear and conspicuous notice informing the consumer of this option. Violations of the bill's provisions are considered unlawful practices under the consumer fraud act, punishable by monetary penalties, cease and desist orders, and the potential for punitive and treble damages.
Committee Categories
Business and Industry
Sponsors (3)
Last Action
Introduced, Referred to Assembly Consumer Affairs Committee (on 04/11/2024)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.njleg.state.nj.us/bill-search/2024/A4171 |
| BillText | https://pub.njleg.gov/Bills/2024/A4500/4171_I1.HTM |
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