Bill > SB430

This bill proposes to add a new section to Missouri's utility regulations that prevents public utilities from restricting customers' legal rights in their service terms and conditions. Specifically, the bill prohibits public utilities from including clauses that would prevent customers from filing civil lawsuits or class action lawsuits against the utility, or from limiting customers to only pursuing claims in small claims court or through arbitration. Any service terms that attempt to do so would be considered null and void. The bill clarifies that the term "public utility" has the same definition as in an existing Missouri statute, and importantly, these new restrictions will only apply to investor-owned utilities that are regulated by the public service commission. This legislation aims to protect consumer rights by ensuring that customers have full access to legal recourse when dealing with utility service disputes.

Business and Industry

https://www.senate.mo.gov/25info/BTS_Web/Bill.aspx?SessionType=R&BillID=471