Bill > HB31

This bill aims to protect veterans from predatory practices by non-accredited businesses offering veterans' benefits assistance. The legislation establishes strict regulations for individuals or companies seeking compensation for advising or assisting veterans with benefits claims. Under the bill, any non-VA accredited entity must: 1) provide a clear written disclosure stating they are not affiliated with the VA and that free services may be available, 2) have a signed agreement with the veteran that outlines service terms, 3) not charge excessive or unreasonable fees, and 4) adhere to fee guidelines similar to those applied to VA-accredited representatives. The bill creates a private right of action for veterans who are victims of violations, allows for potential civil penalties (up to $10,000 for violations against elderly or disabled veterans), and permits courts to award attorneys' fees. Importantly, the law does not prevent veterans from receiving other financial services like investment or insurance advice, but specifically targets businesses that exploit veterans' benefits claims process. The legislation will take effect 18 months after enactment, giving businesses time to adjust to the new requirements. The bill's primary goal is to ensure veterans receive transparent, ethical, and fair assistance when navigating their benefits claims.

Business and Industry

https://legis.delaware.gov/BillDetail?LegislationId=141736