Bill > A00168

This bill requires utility companies headquartered in New York to establish a statewide automatic payment plan program for low-income customers within 180 days of the law's effective date. The bill mandates that utility companies (defined as providers of electric, gas, or steam service) automatically offer affordable payment plans to qualifying individuals who can demonstrate eligibility through participation in various assistance programs, such as SNAP, SSI, Medicaid, and other income-based support programs. When devising these payment plans, utility companies must consider the customer's financial circumstances, including the amount due, ability to pay, payment history, potential energy assistance benefits, and specific hardships. The bill also requires utility companies to advertise the payment plan program on their websites and create an electronic mechanism for submitting and reviewing eligibility documentation. Additionally, customers will be guaranteed at least 21 days to pay their bill, and utility companies cannot withdraw funds from automatic payment accounts before the specified due date without the customer's agreement. The goal of this legislation is to provide more flexible and accessible utility payment options for low-income households in New York.

Agriculture and Natural Resources, Budget and Finance

https://www.nysenate.gov/legislation/bills/2025/A168