Bill > S00792

This bill modifies existing labor law provisions related to call center contractors working for government entities in New York State, primarily by making the requirements more flexible. The bill changes the definition of "governmental body" to apply only to the state, its public authorities, and public benefit corporations, removing references to political subdivisions. It removes the previous mandatory requirement that a successor call center contractor must hire employees from a terminated contract, replacing "shall" with "may" throughout the text. Key changes include allowing (rather than requiring) successor contractors to retain existing employees during a 90-day transition period, giving them discretion in employee retention and hiring. The bill also makes the employee retention and worksite accessibility provisions optional rather than mandatory, giving governmental bodies more flexibility in contract negotiations. Contractors would still have the option to follow previous guidelines, such as maintaining a preferential hiring list and performing performance evaluations, but these are no longer strictly mandated. The bill effectively provides more discretion to call center contractors while maintaining some protections for existing employees during contract transitions.

Labor and Employment

https://www.nysenate.gov/legislation/bills/2025/S792