Bill > S00859

This bill strengthens regulations around robocalls and telephone solicitation in New York State by establishing comprehensive restrictions and protections for consumers. The legislation defines key terms like "robocall" (automated or prerecorded calls), "call mitigation technology" (tools that block or divert unwanted calls), and establishes strict rules for when robocalls can be made. Telephone service providers will be required to offer free call mitigation technology to customers, allowing them to block unwanted calls and prevent specific numbers from reaching them. The bill restricts robocalls to only a few permitted scenarios, such as emergency purposes, calls with prior express consent, communications from labor organizations to their members, or other specifically authorized communications. It also prohibits misleading caller identification and imposes significant penalties for violations, including civil penalties of up to $2,000 per call (with a maximum of $20,000 for calls within 72 hours) and potential injunctions. Additionally, the bill mandates that the state department create annual reports tracking robocall issues and the implementation of call mitigation technology, providing transparency and ongoing assessment of the problem.

Business and Industry

https://www.nysenate.gov/legislation/bills/2025/S859