Bill > HB20

This bill prohibits insurers and other businesses from charging extra fees or different rates for providing documents like statements, invoices, or notices in paper form, though they can still charge for duplicate copies of already-provided paper documents. This aims to prevent unfair trade practices by ensuring consumers aren't penalized for receiving information on paper, and the director of the relevant agency is empowered to create regulations to enforce these new rules, which will take effect on January 1, 2027.