Bill > SB00964

This bill proposes to prohibit businesses operating in the state from charging consumers an additional fee (surcharge) for receiving a paper bill. Currently, some businesses encourage electronic billing by imposing extra charges on customers who prefer to receive traditional paper bills. The proposed legislation would make it illegal for any business to require payment of an extra fee specifically for providing a paper billing statement. By preventing these surcharges, the bill aims to protect consumers' choice in how they receive billing information and ensure that those who prefer or require paper bills are not financially penalized for their preference. The bill appears to be a consumer protection measure that supports accessibility and consumer freedom in receiving billing communications, particularly for individuals who may have limited internet access or prefer physical documentation.

Justice

https://www.cga.ct.gov/asp/cgabillstatus/cgabillstatus.asp?selBillType=Bill&bill_num=SB00964&which_year=2025