Bill > SB1219

This bill introduces three new sections to Arizona law governing behavioral health facilities, focusing on improving transparency, communication, and professional standards. First, it requires behavioral health outpatient treatment centers to include sober living home information on patient intake forms, allowing the department to verify compliance during surveys or investigations. Second, the bill mandates that the department create and publish a public priority matrix for complaints against healthcare institutions, detailing complaint levels, assignment processes, and investigation time frames, and requiring the department to disclose the complaint level to the licensee before investigation. Third, the bill establishes an annual training program for licensing surveyors and their supervisors, which includes modules on departmental policies, complaint investigation protocols, professional conduct, and communication skills. The training program will also include an annual assessment to ensure surveyors demonstrate practical knowledge of these areas, with a specific emphasis on treating licensees with dignity and respect and maintaining clear, transparent communication. These provisions aim to enhance oversight, accountability, and professionalism in behavioral health facility regulation.

Health and Social Services

https://apps.azleg.gov/BillStatus/BillOverview/82567