Bill > A5238

This bill requires the Division of Developmental Disabilities (DDD) in the Department of Human Services to develop and implement a client satisfaction survey for support coordination agencies. These agencies assist individuals with developmental disabilities in accessing various services like medical, social, and educational support. Under the bill, DDD will distribute the survey to clients who use support coordination services and will convert survey results into a star rating system ranging from one to five stars. Each support coordination agency will receive a quarterly updated rating that will be publicly displayed on the division's website. The bill will take effect 90 days after enactment, with the provision that administrative preparations can begin immediately to ensure smooth implementation. The goal of the survey and rating system appears to be increasing transparency and providing clients and families with information about the quality of support coordination services available to them.

Health and Social Services

https://www.njleg.state.nj.us/bill-search/2024/A5238