Bill > HB697

This bill requires health insurance carriers in Maryland to submit detailed quarterly reports to the Maryland Insurance Commissioner about their use of artificial intelligence (AI) and automated decision-making systems. The reports must include specifics such as the purpose of the AI system, who trained it, the data sources and methods used, how the system's recommendations align with human expectations, and steps taken to identify and address potential bias. Additionally, the bill expands existing reporting requirements for carriers, mandating more granular and comprehensive data about their operations, including the number of claims and grievances broken down by demographic categories like race, ethnicity, gender, and age. Carriers must now also report the monetary value of grievance decisions and adverse decisions, average call center hold times, and provide more detailed information about the outcomes of grievances and adverse decisions. The Insurance Commissioner will be required to compile an annual summary report of this information and provide copies to the Governor and General Assembly. The bill is set to take effect on October 1, 2025, aiming to increase transparency and accountability in health insurance decision-making processes.

Health and Social Services

https://mgaleg.maryland.gov/mgawebsite/Legislation/Details/HB0697?ys=2025RS