Bill > A03471

This bill modernizes the Access-A-Ride (AAR) program's application process by requiring the transit authority to develop an online application system and implement an email notification system within one year of the law's effective date. Specifically, the bill mandates that the transit authority create a digital application platform where individuals can apply for the Access-A-Ride program, which is a transportation service for people with disabilities who cannot independently use public transit. The new system will automatically send email notifications to applicants at key stages of the application process, including confirmation of application submission, scheduling of an in-person assessment (with the option to request a different time or date), and notification of the final eligibility decision. Applicants will have the ability to opt into these email notifications during the application process. This legislation aims to streamline and improve the accessibility and user experience of the Access-A-Ride program's application procedure by leveraging digital communication technologies.

Government Affairs

https://www.nysenate.gov/legislation/bills/2025/A3471