Bill > A5277

This bill establishes a comprehensive public awareness campaign and call center to help New Jersey residents navigate and understand various property tax relief programs. The legislation requires the Director of the Division of Taxation to create a robust informational campaign covering six specific property tax relief programs, including the ANCHOR Property Tax Relief Program, Homestead Property Tax Reimbursement Program, Stay NJ Property Tax Credit Program, and programs for disabled veterans, veterans, and senior citizens. The public awareness campaign will use electronic and print media to explain program eligibility requirements, application processes, and available resources. Additionally, the bill mandates a call center that will provide real-time assistance in English and three other commonly spoken languages, helping residents navigate website applications, check application statuses, and resolve related issues. The legislation also expands the responsibilities of the Stay NJ Task Force by requiring them to submit an annual report by March 31st detailing the administration of property tax relief programs, including the number of applications processed, total payments, program costs, and recommendations for improvements. The call center will be physically located in New Jersey and staffed by division employees or contracted personnel. The bill will take effect 180 days after enactment, giving state agencies time to implement the new requirements.

Budget and Finance, Government Affairs

https://www.njleg.state.nj.us/bill-search/2024/A5277