Bill > AB424

This bill addresses complaint procedures for alcohol and drug recovery or treatment facilities regulated by California's State Department of Health Care Services. Currently, these facilities must be licensed to operate, and the bill establishes new requirements for how the department must handle public complaints. Specifically, when the department receives a complaint about a licensed facility or an allegedly unlicensed facility, it must send an initial acknowledgment to the person filing the complaint within 10 days. After investigating the complaint, the department must then provide a follow-up notice to the complainant informing them whether the facility was found to be in violation of licensure and regulation requirements. This bill aims to improve transparency and communication in the oversight of alcohol and drug treatment facilities by ensuring complainants are kept informed about the status and outcome of their reported concerns.

Budget and Finance, Health and Social Services

https://leginfo.legislature.ca.gov/faces/billStatusClient.xhtml?bill_id=202520260AB424