Bill > SB1940

This bill creates the Mobile and Manufactured Home Ombudsperson Act, establishing an Office of Mobile and Manufactured Home Ombudsperson within the Illinois Department of Public Health. The bill defines key terms like "manufactured home" and "mobile home park" and outlines the Ombudsperson's responsibilities, which include providing training and educational materials to residents, park owners, and managers about mobile home park operations and relevant laws. The Ombudsperson will maintain a website with informational resources, offer a toll-free number, and help resolve disputes between park owners and residents through a structured process. Mobile home parks will be required to develop written complaint resolution policies, and residents must follow specific steps before seeking the Ombudsperson's assistance, such as first submitting a complaint to the park's managing agent and waiting a specified timeframe. The bill emphasizes confidentiality of information collected during dispute resolution and mandates annual reporting to the General Assembly about the Office's activities, including workload data and analysis of common issues in mobile home parks. The Office will begin operations by July 1, 2026, and will have the authority to adopt rules for administering the Act.

Budget and Finance

https://www.ilga.gov/legislation/BillStatus.asp?DocNum=1940&GAID=18&DocTypeID=SB&SessionID=114&GA=104