Bill > S04989

This bill requires utility service providers, including gas, electric, water, steam, telephone, cable television, and internet companies, to disclose planned rate increases to consumers at least 30 days (or 7 days for cable and internet services) before the increase takes effect. The notification must be a separate communication from billing statements and sent via phone, email, letter, text message, or a combination of these methods. The notification must clearly state the amount of the rate increase, its effective date, and where customers can find additional information. Providers must also include contact information and, in the case of cable and internet services, a mechanism for consumers to completely cancel their service. The bill aims to improve transparency and consumer awareness by ensuring utility customers are promptly informed about upcoming price changes, giving them time to prepare or seek alternative services. The new requirements will go into effect 180 days after the bill becomes law.

Business and Industry, Transportation and Infrastructure

https://www.nysenate.gov/legislation/bills/2025/S4989