Bill > H0265

This bill, known as the "Fair Access to Online Utility Payment Act," aims to prohibit municipalities from charging convenience fees or processing fees when ratepayers make utility bill payments through online methods like electronic portals, mobile apps, or credit card transactions. The bill is motivated by the findings that online payment fees create barriers for low-income individuals and discourage the use of electronic payment methods. Municipalities will be required to absorb the costs of online payment systems within their general operating expenses and must disclose these costs in their annual budget, ensuring that any rate increases directly related to online payment systems are proportional to the actual incurred costs. The bill covers utility services including electric, water, wastewater, and communications services. To support municipalities in this transition, the State Treasurer will provide guidance on negotiating cost-effective payment processing terms, and the Secretary of State is tasked with developing a grant program to help municipalities implement modern, cost-efficient online payment systems. The legislation is set to take effect on July 1, 2025, giving municipalities time to adapt to the new requirements and potentially seek assistance through the proposed grant program.

Agriculture and Natural Resources

https://legislature.vermont.gov/bill/status/2026/H.265