Bill > SF1567

This bill establishes the Office of Patient Protection in Minnesota as a new state agency with the primary goals of helping consumers navigate health care issues and advising the legislature on ways to reduce health care complexity. The governor will appoint a director who will lead the office and serve at the governor's pleasure. The office will have several key responsibilities: assisting consumers who are experiencing problems with health care services or insurance, such as service denials or restrictions on patient choices; collaborating with existing consumer assistance programs to help people understand public and private insurance coverage; collecting and publishing quality of care and patient satisfaction information from health plan companies; and providing an annual report to the legislature recommending policy changes to improve consumer experiences. Importantly, the office is designed to be a distinct entity that does not provide health care or insurance itself, but rather serves as an advocate and resource for consumers seeking to understand and address health care challenges.

Business and Industry, Health and Social Services

https://www.revisor.mn.gov/bills/bill.php?b=Senate&f=SF1567&ssn=0&y=2025