Bill > HB577

This bill establishes a new Towing Services Oversight and Advisory Board within the New Mexico Department of Transportation to provide regulatory guidance and oversight of licensed towing services. The board will consist of 12 members (6 primary and 6 alternate) representing each of the state's six transportation commission districts, with members selected based on professional experience in towing operations, transportation regulations, customer service, legal matters, or community advocacy. The board's key responsibilities include reviewing departmental policies, proposing service improvements, evaluating and investigating citizen complaints, facilitating dispute mediation, assessing towing service compliance, conducting audits, submitting quarterly reports, engaging with stakeholders, and providing public education about towing regulations. Members will serve three-year staggered terms, beginning January 1, 2026, and will meet at least quarterly, with a majority required to make decisions. Board members will receive per diem and mileage compensation, and the Department of Transportation will provide necessary administrative support. The bill becomes effective on July 1, 2025, with the aim of improving transparency, accountability, and consumer protection in the towing services industry.

Transportation and Infrastructure

https://www.nmlegis.gov/Legislation/Legislation?chamber=H&legtype=B&legno=577&year=25