Bill > SB637

This bill adds a new chapter to California's Business and Professions Code to regulate consumer review platforms, which are online platforms where consumers can post reviews or testimonials about businesses. The bill defines three key terms: "consumer review" (an evaluation of a product, service, or business), "consumer review platform" (an online platform for sharing consumer reviews), and "consumer testimonial" (an advertising or promotional message that appears to reflect a consumer's personal experience). The primary requirement of the bill is that any consumer review platform operating in California must allow businesses to opt out of being subject to consumer reviews or testimonials. This means that businesses would have the ability to remove themselves from these platforms if they do not wish to be reviewed or discussed publicly. The bill aims to provide businesses with more control over their online representations while still maintaining a framework for consumer feedback and transparency. By creating these definitions and opt-out provisions, the legislation seeks to balance the interests of businesses and consumers in the digital review ecosystem.

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https://leginfo.legislature.ca.gov/faces/billStatusClient.xhtml?bill_id=202520260SB637