Bill > AB1410

This bill requires electrical, gas, water, and local electric utilities to automatically enroll customers in service outage and update alerts by March 1, 2026, with some flexibility for local publicly owned electric utilities that lack the necessary technological systems. Customers will be given the opportunity to opt-out of alerts, except for essential notifications, and utilities must provide annual information on customer bills about how to update contact methods. The bill specifically allows customers to update their contact information through the utility's website or by telephone when feasible. Local publicly owned electric utilities that cannot immediately implement the automatic enrollment are required to develop a plan to update their systems, with the goal of implementation by March 1, 2030, or during their next significant system upgrade. The bill defines "utility" to include electrical, gas, water corporations, and local publicly owned electric utilities. Additionally, the bill stipulates that no state reimbursement is required for implementing these new requirements, as local agencies can levy service charges or fees to cover the costs, and the bill does not create significant new financial burdens.

Budget and Finance, Transportation and Infrastructure

https://leginfo.legislature.ca.gov/faces/billStatusClient.xhtml?bill_id=202520260AB1410