Bill > AB1291

This bill introduces a comprehensive set of regulations for ticket sellers in California, aimed at protecting consumers and increasing transparency in ticket sales. The legislation requires ticket sellers to immediately provide a proof of purchase (a downloadable, unique electronic receipt) when selling a ticket, and mandates that venue operators honor this proof of purchase under certain conditions, such as when a consumer cannot access their original ticket. The bill also requires primary contractors and ticket sellers to electronically deliver tickets within 24 hours of purchase, or as soon as possible for last-minute ticket buys. Additionally, ticket sellers must clearly disclose important information about ticket sales, including the total number of event days, tickets available, and pricing details. The bill mandates that ticket sellers provide a full refund within 30 days of an event if the ticket is counterfeit, does not grant entry, doesn't match the seller's description, or was not delivered before the event. Violations of these provisions can result in civil penalties of up to $2,500 per violation, which can be pursued by various public prosecutors. The legislation applies primarily to larger venues operated by publicly traded companies or corporate entities with venues across state lines and with a capacity of more than 2,500 people, providing a framework to improve ticket sales transparency and consumer protection.

Budget and Finance, Business and Industry

https://leginfo.legislature.ca.gov/faces/billStatusClient.xhtml?bill_id=202520260AB1291