Bill > A06371

This bill prohibits the New York City Water Board from creating or implementing any rules or regulations that diminish consumer protections, specifically focusing on two key areas: the timeframe for appealing water bills and receiving refunds. The legislation ensures that consumers will have more substantial rights when it comes to challenging water bills and obtaining refunds for billing errors. Specifically, the bill mandates that if backbilling errors are discovered in favor of the consumer, the Water Board must provide refunds for up to six years, which effectively extends the period during which consumers can seek financial restitution. The bill overrides any existing local government rules that might previously have limited consumer recourse, and it is designed to provide greater consumer-friendly protections in water billing practices. The legislation takes effect immediately upon passage, meaning its provisions will be applicable right away, offering New York City water consumers enhanced rights and potential financial relief.

Government Affairs

https://www.nysenate.gov/legislation/bills/2025/A6371