Bill > SR28

This resolution strongly supports and recommends the implementation of a comprehensive 2025 Hawaii Patient Bill of Rights, which aims to modernize patient protections in response to evolving healthcare challenges. The resolution addresses critical issues such as healthcare provider shortages, insurance coverage complexities, and emerging technological risks, particularly focusing on artificial intelligence (AI) in healthcare decision-making and data security. Key provisions include mandating clear patient communication, ensuring timely specialist referrals, establishing transparent prior authorization processes, protecting patient data privacy, and creating robust enforcement mechanisms through the Insurance Commissioner's office. The bill introduces specific requirements like expedited review times for urgent and non-urgent requests, mandatory specialist review of AI-generated coverage denials, HIPAA-equivalent data protection standards, and quarterly reporting on network adequacy and provider accessibility. It also establishes patient rights to understand their care, accept or decline treatments, and access comprehensive appeals processes, with a phased implementation approach that allows insurers time to adapt while immediately enacting critical patient protection measures. The resolution emphasizes a collaborative approach, encouraging voluntary compliance and ongoing stakeholder input to continually improve patient healthcare experiences in Hawaii.

Health and Social Services

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=SR&billnumber=28&year=2025