Bill > SR197

This resolution requests the Office of Consumer Protection (OCP) within the Department of Commerce and Consumer Affairs to establish a task force to investigate payment-related challenges faced by vehicle owners when retrieving towed vehicles. The resolution highlights that towing services are critical for public safety, but vehicle owners often encounter difficulties making payments due to limited cash availability and restricted payment methods. Recognizing the state's interest in fair towing practices, the resolution seeks to explore ways to improve payment options, such as ensuring towing companies accept multiple payment types and potentially providing on-site automated teller machines (ATMs). The task force is asked to assess these issues and invite relevant stakeholders to participate. The OCP is specifically requested to submit a comprehensive report with findings and recommendations, potentially including proposed legislation, to the legislature by late 2025. The resolution aims to reduce hardships for vehicle owners and create more transparent, accessible payment processes when retrieving towed vehicles.

Transportation and Infrastructure

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=SR&billnumber=197&year=2025