Bill > HCR202

This resolution strongly supports and recommends the implementation of a comprehensive Revised 2025 Hawaii Patient Bill of Rights, addressing critical healthcare challenges in the state. The resolution aims to modernize patient protections by tackling issues such as AI-driven insurance decisions, data security risks, and ongoing provider shortages, with key provisions including clear information requirements for patients, updated provider directories, streamlined specialist referrals, and robust emergency care protections. It establishes detailed guidelines for transparent prior authorization processes, mandating specific turnaround times for urgent and non-urgent requests and requiring human specialist review of AI-generated coverage denials. The resolution also emphasizes robust data protection measures, requiring HIPAA-equivalent security for patient information, especially when data is offshored, and includes strict breach notification requirements. Additionally, it empowers the Insurance Commissioner to enforce these provisions through audits, investigations, and potential penalties, and creates a multidisciplinary advisory group to continually review and update patient protections. The implementation is designed to be phased, with some provisions taking immediate effect and others allowed a transition period, reflecting a comprehensive and pragmatic approach to improving healthcare access, transparency, and patient rights in Hawaii.

Health and Social Services

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=HCR&billnumber=202&year=2025