Bill

Bill > S2118


MA S2118

MA S2118
Increasing government accessibility for persons who are blind or visually impaired


summary

Introduced
02/27/2025
In Committee
12/24/2025
Crossed Over
Passed
Dead

Introduced Session

194th General Court

Bill Summary

For legislation to increase government accessibility for persons who are blind or visually impaired by implementing a system of routing calls that does not involve a key pad. State Administration and Regulatory Oversight.

AI Summary

This bill amends Chapter 7 of the General Laws to require that any government office, agency, department, division, or commission in the Commonwealth that uses a dial-by-name directory must provide an alternative call routing method that is specifically designed to improve accessibility for blind or visually impaired individuals. The alternative routing method must meet three key criteria: (1) it cannot require callers to use a telephone keypad, (2) it must ensure that callers using this method do not experience longer wait times compared to traditional methods, and (3) it must be fully accessible to people who are blind or visually impaired. This legislation aims to remove potential communication barriers for individuals with visual disabilities when interacting with various state government offices by creating more inclusive communication technologies that do not rely on traditional keypad navigation.

Committee Categories

Budget and Finance, Government Affairs

Sponsors (1)

Last Action

Bill reported favorably by committee and referred to the committee on Senate Ways and Means (on 12/24/2025)

bill text


bill summary

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bill summary

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bill summary

Document Type Source Location
State Bill Page https://malegislature.gov/Bills/194/S2118
BillText https://malegislature.gov/Bills/194/S2118.pdf
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