Bill > S2235

This bill introduces new protections for vehicle owners during the towing and storage process by amending two sections of Massachusetts law. The bill requires motor vehicle storage facilities to allow vehicle owners to retrieve personal belongings from their car even if they cannot immediately pay the full towing and storage fees, and mandates that these facilities accept both cash and credit/debit card payments. Additionally, the legislation requires towing companies to have credit card readers in their tow vehicles and to provide detailed, itemized receipts that include a photograph of the vehicle at the time of towing and current removal and storage fees as defined by the relevant department. The bill also modifies existing language to remove discretionary language, effectively making these requirements mandatory for towing operators. These changes aim to provide more transparency, flexibility, and payment options for vehicle owners during the stressful process of vehicle towing and retrieval, potentially reducing financial hardship and confusion for individuals whose vehicles have been towed.

Transportation and Infrastructure

https://malegislature.gov/Bills/194/S2235