Bill > S2311

This bill aims to modernize competitive energy supply in Massachusetts by introducing several key provisions. It defines an "energy marketer" and requires energy brokers, marketers, and suppliers to obtain a license from the department, with a substantial $5 million bond requirement. The bill mandates that distribution companies implement faster supplier switching within 3 business days and allows residential customers to transfer their competitive energy supplier when moving without interim rates. It establishes a new requirement for a single consolidated billing format that includes both energy and distribution charges, and creates an Office of Retail Market Oversight to monitor the competitive energy market. The bill introduces stricter consumer protection measures, including requirements for door-to-door and telephone marketers, such as wearing visible identification badges, using third-party verification, and ensuring linguistic comprehension during sales interactions. Additionally, the bill prohibits suppliers from executing new contracts with low-income customers as of January 1, 2025, instead establishing a competitive procurement process for their electricity supply. Suppliers will now be required to provide more transparent pricing information, disclose contract changes, and report renewable energy certificate details. The legislation also increases penalties for violations, with fines up to $5,000 and potential legal action by the Attorney General, and mandates quarterly publication of supplier complaint data to improve market transparency and consumer protection.

Transportation and Infrastructure

https://malegislature.gov/Bills/194/S2311