Bill > H2403

This bill establishes the Human Service Transportation (HST) Consumer Advisory Board within the Executive Office of Health and Human Services to improve non-emergency transportation services for people with disabilities across Massachusetts. The board will consist of 13 members, including 11 voting members appointed by the governor from various disability and senior advocacy organizations, plus two non-voting members from state agencies. The board's primary objectives include identifying challenges in transportation services, gathering consumer feedback, and making recommendations to enhance the safety, reliability, and quality of transportation for vulnerable populations. The board will meet at least six times annually, conduct two virtual consumer listening sessions per year, and produce an annual report detailing its findings and recommendations to multiple state legislative committees and executive offices. The Human Services Transportation Office will provide staffing and support for the board, and will be required to provide updates on how they are implementing the board's recommendations. By creating this advisory board, the bill aims to create a structured mechanism for consumers to provide input and help improve transportation services for individuals with disabilities and special needs across rural and urban communities in Massachusetts.

Health and Social Services

https://malegislature.gov/Bills/194/H2403