Bill > H3705

This bill aims to improve the Massachusetts Bay Transportation Authority (MBTA) by introducing several key operational and transparency measures. The legislation requires the MBTA to expand its public dashboards to include performance benchmarking metrics against other regional transit authorities, such as comparing cost-per-passenger-trip, cost-per-vehicle-mile, and administrative overhead. The bill mandates the establishment of an on-time performance monitoring system with a goal of 80 percent or higher, including monthly route audits with publicly available results. Additionally, the MBTA must develop a fleet replacement program prioritizing low-emission and accessible vehicles, and equip all vehicles with real-time tracking technology to monitor service delays, passenger load, and operational status. The tracking data will be integrated into public dashboards to provide real-time updates to passengers and transit planning staff. The bill also requires the MBTA to submit an annual report to the Joint Committee on Transportation detailing progress on these initiatives, including improvements in service reliability, cost-effectiveness, and passenger satisfaction. These provisions are designed to enhance the efficiency, transparency, and performance of the MBTA's transit services.

Transportation and Infrastructure

https://malegislature.gov/Bills/194/H3705