Bill > H3510

This bill amends Massachusetts law by adding a new section to Chapter 93 that provides stronger privacy protections for telecommunications and internet service provider (ISP) customers. Specifically, the bill prohibits ISPs operating in Massachusetts from collecting, using, disclosing, or disseminating a customer's personal information without obtaining the customer's explicit written consent. The legislation ensures that providers cannot charge additional fees to customers who decline to provide such consent, nor can they refuse to provide services based on a customer's privacy preference. Furthermore, the bill mandates that providers are only allowed to sell a customer's personally identifiable information if the customer provides express written authorization, and customers retain the right to revoke this permission at any time. This provision applies to ISPs that have franchise agreements, right-of-way agreements, or other contracts with the state or its political subdivisions, as well as those using facilities covered by such agreements, effectively creating a comprehensive framework to protect consumer data privacy in the telecommunications sector.

Transportation and Infrastructure

https://malegislature.gov/Bills/194/H3510