Bill > H421

This bill establishes a new one-stop online portal within the division of occupational licensure designed to streamline business licensing, permitting, and registration processes in Massachusetts. The portal will serve as a unified digital platform where individuals and business owners can complete state services and requirements more efficiently. By December 31, 2023, the division must prepare a comprehensive assessment that includes detailed recommendations for the portal's creation, including estimated implementation costs, technology needs, information security, and potential call center operations. The portal will offer services such as license applications and renewals, online tax payments, document filing, individual business accounts for tracking compliance activities, local requirement information, and notifications about public contracting opportunities. The bill requires the division to ensure the portal can process new business registrations and begin testing tax registration applications by the end of 2023, with plans to evaluate and prioritize additional online applications for the commonwealth in the future. The goal is to simplify bureaucratic processes, reduce paperwork, and create a more user-friendly system for businesses interacting with state agencies.

Budget and Finance, Labor and Employment

https://malegislature.gov/Bills/194/H421