Bill > H3536

This bill modifies Massachusetts law regarding directory assistance services for handicapped or elderly customers by allowing them to receive an unlimited number of free directory assistance calls, subject to reasonable terms and conditions established by the department of telecommunications. Specifically, the bill ensures that certified handicapped or elderly individuals can obtain telephone number information without being charged, and it also prohibits charging for directory assistance calls from coin-operated telephones. The bill clarifies that directory assistance means providing a telephone number for another customer within Massachusetts, and it removes the department's authority to review or approve directory assistance services for out-of-state telephone numbers. By updating Chapter 159 of the General Laws, the bill aims to provide more accessible telecommunications services for vulnerable populations while streamlining regulatory oversight of directory assistance.

Transportation and Infrastructure

https://malegislature.gov/Bills/194/H3536