Bill > HB1820

This bill establishes comprehensive regulations for automatic renewal and continuous service offers in Arkansas, providing detailed consumer protection measures. The bill defines key terms like "automatic renewal" (a plan that automatically extends a subscription) and "continuous service" (a service that continues until the consumer cancels), and mandates that businesses must provide clear and conspicuous disclosures about their offer terms. Businesses are required to obtain explicit consumer consent before charging for renewals, provide easily accessible cancellation methods (including online options), and send reminders and notifications about upcoming renewals or changes in service terms. The bill specifies that businesses must disclose key information such as renewal periods, pricing, cancellation procedures, and contact information. Consumers must be able to cancel services in the same medium they originally signed up, and businesses cannot obstruct or delay cancellation processes. The legislation applies to most businesses but excludes certain regulated entities like banks, utilities, and service providers under specific state jurisdictions. Violations of these provisions are considered deceptive trade practices, enforceable by the Attorney General, with potential penalties and remedies available under existing consumer protection laws.

Business and Industry

https://arkleg.state.ar.us/Bills/Detail?id=hb1820&ddBienniumSession=2025%2F2025R