Bill > LD1180

This bill prohibits companies from charging customers a fee or providing financial incentives when customers choose to opt out of receiving paper billing statements and instead receive electronic billing statements. Specifically, the bill amends existing Maine law to clarify that customers cannot be penalized financially for choosing electronic billing, and removes previous language that allowed companies to offer incentives for switching to electronic billing. The bill also directs the Attorney General to create routine technical rules to implement and enforce this prohibition. By preventing fees for opting out of paper billing and eliminating potential incentives, the legislation aims to give customers more flexibility in how they receive billing statements without financial pressure or punishment, while ensuring consistent implementation through regulatory guidance.

Health and Social Services

https://legislature.maine.gov/legis/bills/display_ps.asp?LD=1180&snum=132