Bill > A07241

This bill amends the New York State Executive Law to require businesses engaged in electronic commerce (online businesses) to provide a contact telephone number for consumer complaints to the Division of Consumer Protection. The amendment adds a new provision that authorizes the division to create an online registry that will list these contact telephone numbers. Specifically, the bill modifies existing law by adding a 17th subparagraph to paragraph (a) of subdivision 3 of section 94-a of the executive law, which expands the division's powers to include collecting and maintaining a centralized registry of contact numbers for online businesses operating in New York State. This new requirement aims to improve consumer access to businesses for complaint submission and provide a centralized resource for consumers seeking to resolve issues with electronic commerce entities. The bill will take effect immediately upon enactment, meaning businesses will need to comply with the new registration requirement as soon as the law is signed.

Business and Industry

https://www.nysenate.gov/legislation/bills/2025/A7241