Bill > S693

This bill, named the Veteran Access, Liberty, Options for Recovery (VALOR) Act, establishes strict regulations for individuals and businesses providing services related to veterans' benefits claims. The legislation prohibits charging upfront fees for veterans' benefits claim preparation, limits compensation to no more than five times the one-month increase in benefits, and requires service providers to disclose that they are not affiliated with official government veterans' organizations. The bill mandates that all service agreements be in writing, include a specific disclosure statement in 12-point font, and be signed by both parties, with providers required to verbally explain the terms and obtain acknowledgment. Providers are forbidden from aggressively soliciting business, accessing personal medical or financial information, or using medical professionals with whom they have an employment relationship. The bill also prohibits guaranteeing specific benefit outcomes and considers violations to be unfair trade practices. Notably, the regulations do not apply to licensed North Carolina attorneys, and the act will become effective on October 1, 2025, with the goal of protecting veterans from potentially predatory service providers while ensuring transparency in benefits claim assistance.

Government Affairs, Justice

https://www.ncleg.gov/BillLookUp/2025/S693